SBS Alumni

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shefali vats updated their profile Jan 17
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shefali vats is now a member of SBS Alumni Jan 5, 2010
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Profile Information

Which Batch (Example 2006-2008)
2009-2011
Current Company( If from Current Batch write Student)
Working with Tata Communications since Dec2010
Profile
•To maintain customer relationship, ensure customer responsiveness; improve the customer satisfaction index for the CS function.
•To liaison with support engineers, field teams, product teams, program management, sales team and vendors to resolve customer queries.

•Proactive analyzing the repeat complaints of customers and approaching them by email or call in order to achieve SLA targets and permanent resolution

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At 2:35pm on January 5, 2010, SPBSPB said…
hey hi how u doin ???? hows coll life ??